tekenLegal Notice

We at teken operate an online gaming platform available only in jurisdictions where local law permits. This legal notice sets out the scope of our service, your responsibilities as a user, and the legal framework that governs access to teken. We do not offer our services in jurisdictions where online wagering is prohibited by law.

Our platform provides sportsbook markets (Liga 1, Piala AFF, Champions League, badminton, MotoGP), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and major Indonesian banks. All users must complete Know Your Customer verification before placing bets or withdrawing funds.

By accessing teken, you acknowledge that you have read and understood this legal notice, our account terms, and our privacy policy. If you do not agree with any part of this notice, do not use our platform.

Service availability and jurisdiction on teken

We at teken operate only where applicable law permits. Our services are available only in jurisdictions where online gaming is legal and regulated. We do not offer teken access in jurisdictions where online wagering is prohibited by local law. Users are responsible for verifying that access and use of teken comply with the laws of their own jurisdiction.

If you access teken from Jakarta, Surabaya, Bandung, or Medan, you are responsible for confirming that our service is legal in your region. We do not make any representation that teken is licensed or authorized in any specific country or territory. We operate under the legal framework applicable to our service provider jurisdiction, and users must comply with their own local regulations.

We reserve the right to restrict or terminate access to teken from any jurisdiction at any time, without notice, if we determine that continued service would violate applicable law. If your access is restricted, any funds in your account will be returned to your original deposit method.

User eligibility and account responsibility

To use teken, you must be of legal age in your jurisdiction and legally permitted to engage in online gaming. You represent and warrant that you are not a resident of any jurisdiction where online gaming is prohibited. You are solely responsible for determining whether access to teken is legal in your location.

When you create an account on teken, you provide accurate personal information and agree to our account terms. You are responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. We are not liable for unauthorized access to your account if you fail to protect your password.

You agree not to use teken for any illegal purpose, including money laundering, fraud, or circumventing sanctions. We monitor accounts for suspicious activity and reserve the right to suspend or close any account that violates these conditions.

We at teken operate only where local law permits. Users are responsible for verifying compliance with their own jurisdiction's regulations. We do not represent that teken is licensed in any specific country.

teken legal team

Data protection and privacy on teken

We collect and process personal data on teken in accordance with applicable data protection law. Your data includes your name, date of birth, identification number, email address, payment method details, and account activity. We use this data to verify your identity, process deposits and withdrawals, detect fraud, and comply with legal obligations.

Your data is encrypted and stored securely. We do not share your personal information with third parties except where required by law or to process your payments. We retain your data for as long as your account is active and for a period thereafter as required by law.

For full details on how we collect, use, and protect your data, see our privacy policyYou have the right to request access to your data, correct inaccuracies, and request deletion, subject to legal retention requirements.

Payment methods and financial transactions on teken

We accept deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers via mobile banking, local payment, online payment, and e-wallet. Each payment method is processed through our secure payment gateway. We do not store your payment details in plain text; they are encrypted and handled by our payment processor.

Deposits and withdrawals on teken are subject to verification. We may request additional documentation to confirm your identity or the source of funds. We comply with anti-money-laundering regulations and reserve the right to decline any transaction that appears suspicious or violates applicable law.

We are not responsible for delays or failures in payment processing caused by your bank, payment provider, or network issues. We process withdrawals subject to standard verification windows, typically within hours for e-wallets and one to two business days for bank transfers.

KYC verification
Know Your Customer process on teken that requires you to provide identification before you can deposit or withdraw funds.
AML compliance
Anti-money-laundering measures on teken that monitor transactions for suspicious activity and comply with applicable law.
Payment gateway
Secure third-party service that processes deposits and withdrawals on teken without storing your payment details on our servers.
Verification window
Time period during which teken reviews your withdrawal request before processing it to your payment method.

Limitation of liability on teken

We at teken provide our platform on an "as is" basis. We do not warrant that teken will be uninterrupted, error-free, or free from viruses or malicious code. We are not liable for any indirect, incidental, special, or consequential damages arising from your use of teken, including loss of profits, data, or business opportunity.

Our total liability to you for any claim arising from teken is limited to the amount you have deposited into your account. We are not liable for third-party actions, including payment processor failures, network outages, or unauthorized access to your account due to your own negligence.

We reserve the right to modify, suspend, or discontinue teken at any time without notice. If we discontinue the platform, we will return any remaining funds in your account to your original deposit method.

If you have questions about this legal notice, our account terms, or our privacy policy, contact our English support team. We respond to legal inquiries within standard business hours. You can reach us via email, live chat, or phone through your teken account.

This legal notice is governed by the laws applicable to our service provider jurisdiction. Any dispute arising from teken is subject to the dispute resolution procedures outlined in our account terms. We aim to resolve disputes fairly and transparently.

We at teken remain committed to operating transparently and in compliance with applicable law. By using teken, you accept this legal notice and all terms governing our platform. If you do not agree with any provision, do not use our service.

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